Refund Policy
Last Updated: October 7, 2026
1. Pro Subscription Refunds
We want you to be fully satisfied with Nearlynx Pro. If you are not completely happy with your purchase, we offer a 7-day money-back guarantee for first-time subscribers. If you cancel your subscription and request a refund within 7 days of your initial purchase, we will process a full refund to your original payment method.
2. Accidental Purchases
If you made a purchase by mistake, please contact our support team immediately. Accidental purchases reported within 48 hours are fully covered and will be refunded without any questions asked.
3. Duplicate Payments
In the event that you are charged multiple times for the same subscription period due to a system error or accidental double-click, we will automatically issue a full refund for the duplicate transaction upon verification.
4. Refund Request Process
To request a refund, please follow these steps:
- Send an email to our support team at nearlynx.team@gmail.com.
- Include your registered email address and the transaction ID or receipt provided by Razorpay.
- Briefly explain the reason for the refund request.
5. Processing Timeline
Once a refund is approved, we will initiate it immediately on our end. However, depending on your bank and our payment processor (Razorpay), it may take 5 to 7 business days for the funds to reflect in your account.
6. Non-Refundable Situations
Please note that we cannot offer refunds in the following scenarios:
- Requests made after the 7-day money-back guarantee period has expired.
- Repeat or subsequent prepaid plan purchases made after the 7-day money-back guarantee period has expired.
- Accounts that have been suspended or terminated due to a violation of our Terms of Service.
7. Contact Us
If you have any questions about this Refund Policy or need assistance with a payment, please reach out to us at: